Updated November 3, 2015
Your privacy is important,
Highgarden Real Estate, Inc., Highgarden Real Estate Arizona, Inc., Highgarden Real Estate Denver, Inc., Highgarden Real Estate California, Inc., Highgarden Real Estate North Carolina, Inc., Highgarden Real Estate South Carolina, Inc., Highgarden Real Estate Indiana, Inc., Highgarden Real Estate Connecticut, Inc. are companies that engage in real estate and real estate brokerage activities.
By submitting your information and/or creating a user account, you agree that you are giving your express written consent to the all the terms contained in this document. You also agree that your doing so constitutes your electronic signature, and is equivalent to a written signature.
EXPRESS WRITTEN CONSENT. BY SUBMITTING YOUR CONTACT INFORMATION, YOU ARE PROVIDING YOUR EXPRESS WRITTEN CONSENT TO RECEIVE COMMUNICATIONS FROM US AT THE EMAIL ADDRESS AND TELEPHONE NUMBERS YOU ENTERED INTO OUR CONTACT FORM, OR THAT YOU LATER PROVIDE TO US OR ENTER INTO YOUR CONTACT PAGE.
E-MAILS, CALLS, AND TEXTS. THESE COMMUNICATIONS MAY INCLUDE TELEMARKETING MESSAGES, THROUGH THE USE OF EMAIL, LANDLINE PHONE, FAX, CELLULAR PHONE, AND TEXT MESSAGES (INCLUDING SMS AND MMS).
INFORMATION WE COLLECT ABOUT YOU
In General. We may collect personal information that can identify you such as your name and e-mail address, as well as other information that does not identify you. When you provide personal information through our websites, the information may be sent toHighgarden Real Estate, Inc., Highgarden Real Estate Arizona, Inc., Highgarden Real Estate Denver, Inc., Highgarden Real Estate California, Inc., Highgarden Real Estate North Carolina, Inc., Highgarden Real Estate South Carolina, Inc., Highgarden Real Estate Indiana, Inc., Highgarden Real Estate Connecticut, Inc. servers located in the United States and other countries around the world.
Information you provide.
We may request at times that you voluntarily supply us with personal information. Such personal information includes information that may be used to identify an individual, including, but not limited to, a first and last name, home or other physical address, an email address, phone number, and other contact information, whether at work or at home. Generally some or all of this information is requested when you register on the companies websites (highgarden.com, highgarden-charlotte.com, highgarden-denver.com, highgarden-indianapolis.com, highgarden-phoenix.com, highgarden-myrtlebeach.com, highgarden-raleigh.com, highgarden-sandiego.com, highgarden-charleston.com, highgarden-ct.com).
We may collect and store any personal information you enter on our websites or provide to us in some other manner. This includes identifying information (such as your name, home or mailing address, e-mail address, and telephone number), information about your home or prospective home, personal information, responses you voluntarily provide to surveys, and, if you purchase certain services from us, information about your payment method (such as valid credit card number, type, expiration date or other financial information).
Information from other sources. We may also periodically obtain both personal and non-personal information about you from other Highgarden Real Estate businesses, business partners, contractors and other third parties. Examples of information that we may receive include information about your home and additional demographic information.
Information about others. We may also collect and store personal information that you provide to us about another person, including name, address, phone number, or other personal information.
We use various technologies to collect information from your computer and about your activities on our sites.
Information collected automatically. We automatically collect information from your browser when you visit our websites. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us (see "Cookies" below), and the referring website address.
Cookies. When you visit our websites, we may assign your computer one or more cookies, to facilitate access to our websites, to personalize your online experience, and to record information about your visit to our websites. Through the use of a cookie, we also may automatically collect information about your online activity on our websites, such as the web pages you visit, the links or advertisements you click, or the other actions you conduct while on our websites. The cookies do not store any personally identifiable information about you. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, please note that you may not be able to sign in or use some of the interactive features offered on our websites.
Other Technologies. We may use standard Internet technology, such as web beacons and other similar technologies, to track your use on our websites. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our website visitors to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.
HOW WE USE THE INFORMATION WE COLLECT
In general. We may use information that we collect about you to:
deliver the products and services that you have requested; manage your customer relationship and provide you with customer support; perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others; communicate with you by e-mail, chat, text message, postal mail, telephone and/or mobile devices about products or services that may be of interest to you either from us, High Garden Real Estate companies or other third parties; develop and display content and advertising tailored to your interests on our site and other websites; verify your eligibility and deliver prizes in connection with promotions, contests and sweepstakes; enforce our terms and conditions; manage our business and perform functions as otherwise described to you at the time of collection.
Financial information. We may use financial (or home) information to match you with real estate agents and/or brokers, to verify your identity, to protect against or identify possible fraudulent transactions, otherwise as needed to manage our business, and, if you request real estate brokerage services through a highgarden.com, highgarden-charlotte.com, highgarden-denver.com, highgarden-indianapolis.com, highgarden-phoenix.com, highgarden-myrtlebeach.com, highgarden-raleigh.com, highgarden-sandiego.com, highgarden-charleston.com, highgarden-ct.com -affiliated agent, to provide real estate brokerage services directly to you.
We will send you emails relating to certain activities including when you request property information. We may send you email notices about new features, products and services. We may also send you email notices regarding service announcements containing important information about the services of highgarden.com, highgarden-charlotte.com, highgarden-denver.com, highgarden-indianapolis.com, highgarden-phoenix.com, highgarden-myrtlebeach.com, highgarden-raleigh.com, highgarden-sandiego.com, highgarden-charleston.com, highgarden-ct.com. You can unsubscribe to these notifications by following the 'unsubscribe' instructions at the bottom of the email you receive.
Job applicants. If your personal information is submitted through our websites when applying for a position with our company, the information will be used solely in connection with considering and acting upon your application. We may retain your personal information for a period of time, but only for the purpose of considering your application for current or future available positions. This information may be shared with the other Highgarden Real Estate companies for the purpose of evaluating your qualifications for the particular position or other available positions, as well as with third-party service providers retained by us to collect, maintain and analyze candidate submissions for job postings.
Please review "Your choices about collection and use of your information" below.
WITH WHOM WE SHARE YOUR INFORMATION
We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our websites or while using our services.
Personal information. We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share all types of personal information with:
Authorized service providers. We may share your personal information with our authorized service providers that perform certain services on our behalf in connection with your request for real estate brokerage services. These service providers may include marketing and customer services firms, credit card payment processors, as well as companies that support contests, sweepstakes, surveys, or other features offered through our websites, or that provide business analysis or website support. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
Real estate agents / brokers and home builders. If you submit a form, we may share your personal information with real estate agents / brokers or home builders with which you have expressed interest. Because these parties may retain or use your personal information whether or not you obtain services from them, you should contact these parties directly concerning their privacy and information sharing practices.
Other business partners / Mortgage and Finance Companies. When you express interest in promotions or services offered through our websites, we may share your expression of interest with the businesses with which we partner to offer you those products, services, promotions, contests and/or sweepstakes. For example, if you express interest in mortgage companies, moving companies or self-storage companies through one of the companies websites, we will provide your information to the companies you select. When you elect to engage in a particular offer or program, you authorize us to provide your e-mail address and other information to the business providing that offer or program.
We also may disclose your information:
In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.
In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
Aggregated and non-personal information. We may share aggregated information (i.e., information about you and other customers collectively, but not specifically identifiable to you) and other non-personal information we collect under any of the above circumstances. We may also share it with third parties and Highgarden Real Estate companies to develop and deliver targeted advertising on our websites and on websites of third parties. We may combine non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis. For example, we may tell our advertisers the number of visitors to our websites and the most popular features or services accessed. This information does not contain any personal information and may be used to develop website content and services that we hope you and other users will find of interest and to target content and advertising.
HOW YOU CAN ACCESS YOUR INFORMATION
If you have submitted a highgarden.com, highgarden-charlotte.com, highgarden-denver.com, highgarden-indianapolis.com, highgarden-phoenix.com, highgarden-myrtlebeach.com, highgarden-raleigh.com, highgarden-sandiego.com, highgarden-charleston.com, highgarden-ct.com form to us, you can update your personal information by contacting our Customer Care Department at 317-205-4320 for assistance. More information about how to contact us is provided below.
YOUR CHOICES ABOUT COLLECTION AND USE OF YOUR INFORMATION
You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our websites because such information may be required in order for you to obtain services from highgarden.com, highgarden-charlotte.com, highgarden-denver.com, highgarden-indianapolis.com, highgarden-phoenix.com, highgarden-myrtlebeach.com, highgarden-raleigh.com, highgarden-sandiego.com, highgarden-charleston.com, highgarden-ct.com.
On occasion, Federal and state regulations require that we store certain customer information for various periods of time. In order to comply with these requirements, we may be unable to delete your information from the highgarden.com, highgarden-charlotte.com, highgarden-denver.com, highgarden-indianapolis.com, highgarden-phoenix.com, highgarden-myrtlebeach.com, highgarden-raleigh.com, highgarden-sandiego.com, highgarden-charleston.com, highgarden-ct.com database.
When you initially use our websites, you may be given a choice as to whether you want to receive e-mail messages or newsletters from highgarden.com, highgarden-charlotte.com, highgarden-denver.com, highgarden-indianapolis.com, highgarden-phoenix.com, highgarden-myrtlebeach.com, highgarden-raleigh.com, highgarden-sandiego.com, highgarden-charleston.com, highgarden-ct.com. You may later modify your choice by contacting our Customer Care Department at 317-205-4320. You also will be given the opportunity, in any commercial e-mail that we send to you, to opt out of receiving such messages in the future. It may take up to 15 days for us to process an opt-out request. We may send you other types of transactional and relationship e-mail communications, such as loan offers, requests for additional information, service updates or announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them. Please note that opting out of receipt of promotional e-mail communications will only affect future activities or communications from us. If we have already provided your information to a third party before you have changed your preferences or updated your information, you may have to change you preferences directly with that third party.
Under our Do Not Call policy you may instruct us not to call you for marketing purposes by calling our Customer Care Department at 317-205-4320. We will implement your instructions within 30 days. We have policies and procedures in place and train our employees to honor your request. Please note that we may still need to call you for servicing or other non-marketing purposes.
If you do not want us to send you postal mail for marketing purposes, you may remove your name from current and future mailing lists by contacting our Customer Care Department at 317-205-4320.
HOW WE PROTECT YOUR PERSONAL INFORMATION
We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. For example, only authorized employees and authorized third-party service providers are permitted to access personal information, and they may do so only for permitted business functions. In addition, we use encryption in the transmission of your sensitive personal information between your system and ours, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information.
We want you to feel confident using our websites to transact business. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information, searches, or other communications will always remain secure. Users should also take care with how they handle and disclose their personal information. Please refer to the Federal Trade Commission's website at http://www.ftc.gov/bcp/menus/consumer/data.shtm for information about how to protect yourself against identity theft.
OTHER INFORMATION ABOUT OUR PRIVACY PRACTICES
Notice to California Residents
the categories of information we disclosed to third parties for their direct marketing purposes during the preceding calendar year
the names and addresses of the third parties that received that information; and
if the nature of the third party's business cannot be determined from their name, examples of the products or services marketed.
We may provide this information in a standardized format that is not specific to you. The designated e-mail address for these requests is email@example.com
Our websites are general audience sites, and we do not knowingly collect personal information from children under the age of 13.
Visiting our websites from outside the United States
No Rights of Third Parties
How to contact us
8200 Haverstick Rd.
Indianapolis, IN 46240